Last Updated: October 1, 2026
Protecting your private information is our priority. This Website Privacy Policy applies to Tennessee Interventional and Imaging Associates, PLLC ("TIIA"), and governs information we collect through our website. It does not replace our Notice of Privacy Practices, which governs the use and disclosure of Protected Health Information under applicable law. Please read this Policy carefully to understand our policies and practices regarding your information and how we treat it. By using Tennessee Interventional and Imaging Associates' website, you consent to the data practices described in this Policy.
If you are a patient of TIIA, your Protected Health Information ("PHI") is protected by HIPAA and other federal and state laws. Our Notice of Privacy Practices, available at https://www.tiiarad.com/hipaa-privacy-notice, explains how we may use and disclose your PHI and describes your rights regarding that information.
This Website Privacy Policy does not pertain to or apply with respect to PHI. Patients should refer to our Notice of Privacy Practices for information regarding the collection, use, and disclosure of PHI.
Information You Voluntarily Provide:
TIIA collects the personally identifiable information you voluntarily provide through data forms (such as the "Contact Us" form) and other features on our website, such as your name, email address, telephone number, mailing address, and other information you choose to provide when communicating with us. Please do not submit medical information, medical records, insurance information, Social Security numbers, or other sensitive personal information through website contact forms or email communications unless specifically requested by TIIA through a secure method.
Information Automatically Collected:
TIIA collects anonymous demographic information, which is not unique to you, such as your general location.
Information about your computer hardware and software may be automatically collected by TIIA using cookies and other tracking technologies (see Cookies, Analytics, and Tracking Technologies section below). This information may include items such as: your IP address, browser type, domain names, device type, operating system, internet service provider, pages visited, access times and referring website addresses. This information is used for the operation of our website, to maintain quality of our website, and to provide general statistics regarding use of our website.
TIIA encourages you to review the privacy statements of websites you choose to link to or from our website so that you can understand how those websites collect, use and share your information. TIIA is not responsible for the privacy practices, security, or content of websites outside of its own website.
TIIA collects and uses information collected through our website to operate our website and run our business; respond to inquiries; provide customer support, provide information about our services; process requests submitted through website forms; maintain functionality and security; improve performance and user experience; fulfill any other purpose for which you provide information or any other purpose we may describe when you provide information, and comply with legal and regulatory obligations.
TIIA may also use your personally identifiable information you provide via contact forms or other similar features to respond to your outreach or request or to contact you when necessary. By providing your information to us via such contact forms or other similar features on our website, you consent to our use of your information for the foregoing purposes unless you subsequently contact us to opt out of receiving such communications (see the Opt-Out section below).
TIIA may use cookies and similar technologies to improve user experience and analyze website traffic. Cookies may be used to remember user preferences, improve website performance, analyze visitor activity, and enhance website functionality. Most browsers allow you to control cookie settings for websites you visit.
We may use third-party analytics providers, such as Google Analytics or similar services, to help us understand how visitors use our website. These providers may collect information about visitor interactions with the website using cookies or similar technologies. Information collected through analytics services is generally used in aggregate form to improve website and user experience.
Our website may provide links to a third-party bill payment platform that allows patients to pay balances on their accounts.
When you access the bill payment platform, you may be redirected to a third-party website operated by a payment processor or service provider. Information collected through the bill payment platform is governed by the privacy practices and terms of the third-party provider, in addition to applicable legal requirements.
We encourage users to review the privacy policy and terms of use of the payment provider before submitting payment information.
Note that TIAA does not collect or store credit card information through its website.
Our website contact form and any email addresses provided are not intended for the transmission of medical information, including PHI, or communication related to urgent healthcare needs. Please do not use website communications to send medical records, treatment information, or other sensitive health information.
If you are experiencing a medical emergency, call 911 or seek immediate medical attention.
For questions regarding your medical care or services you have received from TIIA, please contact our office directly at the telephone number listed below.
We may share information with the service providers that assist us in operating our website and performing business functions, including website hosting providers, IT service providers, website analytics providers, payment processing and billing service providers, and other vendors performing services to us or on our behalf.
We may share information with a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of TIIA's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by TIAA is among the assets transferred.
We may share your information to fulfill the purpose for which you provide it, for any other purpose disclosed by us when you provide the information or with your consent.
We may also disclose information when required by law or when necessary to comply with legal requirements or process; to respond to lawful government requests; to enforce or apply any agreements with you; for billing purposes; to protect our rights or property; to protect the health and safety of our patients, website users, or others; or to protect the security of our data.
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal and other sensitive information from unauthorized access, disclosure, alteration, or destruction. However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. Users transmit information at their own risk.
This website is not intended for children and TIIA does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. If we learn that we have collected personal information from a child under thirteen without appropriate consent, we will take reasonable steps to delete such information.
We respect your privacy and give you an opportunity to opt out of receiving communications from us. Users may opt-out of receiving any or all communications from TIIA by contacting us using the information below.
TIIA will occasionally update this Website Privacy Policy. Changes will be posted on this page with a revised "Last Updated" date. Continued use of this website after changes are posted constitutes acceptance of the revised policy.
Tennessee Interventional and Imaging Associates welcomes your questions or comments regarding this Website Privacy Policy. If you believe that TIIA has not adhered to this policy, please contact us at:
Tennessee Interventional and Imaging Associates
Write to us: 975 E. 3rd St, Box 376, Chattanooga, TN 37403
Call us: (423) 778-7234
Email: TIIA@TIIARAD.com